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A private channel. It never hits the wall.

Private feedback is for honest comments you do not want on a marketing page. It stays in the Feedback inbox — never on widgets or a Wall of Love.

  • A dedicated Feedback inbox, never public
  • Reclassify to testimonial only when you choose to
  • Email required by default so you can follow up
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yourbusiness.com/feedback

How was working with us?

Write a story or record a video in the browser — no extra app.

Write Record video

How did we do?

One tap. Identity only when your policy asks for it.

Tell us privately

This is a private channel — it will not appear on widgets or your Wall of Love.

Private · Feedback inbox only
Approved
5.0 rating
How it works

From first ask to public proof

Build a feedback form

Create a Private feedback form with the one-page micro-builder.

Share it

Send it after a delivery or from your support flow.

Triage privately

Read, note, and tag in the Feedback inbox — off the public site.

Reclassify rarely

Promote only the rare comment that should become public proof.

Why private feedback

Honest comments, kept off the wall

A dedicated private channel that never touches a widget or Wall of Love — unless you deliberately reclassify one comment.

By design

Framed as a private channel.

The public form reads like a private support line, so people tell you the truth — and it goes straight to the Feedback inbox.

  • Public form framed as a private channel.
  • Lands in the Feedback inbox, nowhere else.
  • Email required by default so you can follow up.
Onboarding felt confusing

Private · Feedback inbox

 Private
The export saved us

Private · Feedback inbox

 Private
A billing question

Private · Feedback inbox

 Private
Kept apart

A stream of its own.

Feedback is a first-class form type with its own inbox — separate from testimonials and ratings, and off every public surface.

  • Three streams that never share a bucket.
  • Excluded from widgets and walls by design.
  • The split is the product thesis, not a setting.
Testimonials
Ratings
Feedback
Never mixed
Your call

Publish only when you choose.

If someone writes something you do want public, reclassify that one item to a testimonial — a deliberate action, never an accidental toggle.

  • Reclassify is explicit and deliberate.
  • The original submission stays on record.
  • Email lets you follow up before anything changes.
“Saved us weeks of work.”

Reclassify → Testimonial

 Make public
Keep exploring
InboxThree streams, one place TestimonialsWhen you want a public story RatingsPulse, kept separate

Questions

No. Private feedback is excluded from widgets and Walls of Love. Reclassify is an explicit, deliberate action.
By default yes, so you can follow up. You can relax it per form, but anonymous complaints are rarely worth acting on.

Ready to put real customer voices on your site?

Start free in a couple of minutes — or talk to a real person first.

Start free → Book a demo

No credit card · a free plan that stays free · a real person helps you set up