Qintr started with a small, stubborn frustration: every time a customer said something kind, there was no clean way to keep it. The tools that existed were expensive, complicated, or produced widgets that looked nothing like your website. And video — the most convincing proof of all — almost never happened, because “record something and email it over” is a request most people quietly ignore.
So we built the tool we wanted: branded forms, tracked email Requests, and imports for the reviews you already have — text, video, ratings, and private feedback in one place — with embeds that match your brand and load fast on any site.
The idea that shapes everything: customer voice isn't one thing. A public testimonial, a quick rating, and an honest private complaint are three different jobs, and forcing them into one inbox ruins all three. Qintr keeps them separate on purpose — marketing proof stays polished, product pulse stays measurable, and private feedback stays private and can never leak onto a public widget.
Four principles keep us honest as we build: simple over complex (if a feature needs a tutorial, we rethink it), video is first-class (built in, not an upsell), for every business (a coach and a software team should both feel at home), and your data is yours (export everything, any time, no lock-in).
We're new — just getting started, and honest about it. That's actually the best time to talk to us: paid plans are set up by a real person (often the founder), we answer our own support email, and the roadmap is still shaped by the first people who use it. If that sounds like your kind of company, say hello.